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Soon members can register complaints against societies online!

A Draft Correspondent | Mumbai

Come April, Cooperative Housing Society members across Maharashtra will be able to register and track their complaints online. Till date, affected society members have to visit the deputy registrars' offices in person to address every concern and issue faced in cooperative housing societies. Now, that is all set to change…and hopefully for the better.

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State Commissioner for cooperation and registrar of cooperative societies Anil Kawade said the State Cooperation Department and the members of the State Housing Federation are developing a dedicated portal for this purpose.

"The system will be streamlined in a manner that will ensure cases are assigned to the deputy registrars concerned. They should be able to clear each case within three hearings unless the matter is quasi-judicial," said Kawade.

On 23 March 2023, a committee was formed, with the cooperation department officials and federation members, in order to study the process and give a report to the commissioner on how the portal can be implemented effectively. The committee will also frame steps to launch the portal. 

By the end of April 2023, when the committee submits its report, the web address and other details are expected to be finalised. 

The online system is expected to help assess the nature of each complaint and the deputy registrar assigned to it. It will also display the final outcome of the case. Orders passed by the deputy registers will be uploaded on the portal and indirectly help members of other cooperative housing societies understand housing society rules, and thereby minimise litigation issues.

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